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How much pizza will we need for our event?This can vary from event to event, but generally speaking for a wedding where your guests have already eaten, it is advisable to allocate â…” to a whole pizza per person, and for events where pizza/waffles will be the main food, then we suggest a whole pizza and waffle per person.
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How does hiring you for an event work exactly?We know you’ve got enough to worry about organising for your special day, so we’ve tried to make the process of booking us as straightforward as possible. Simply fill in our event inquiry form, we will then get back to you with a quote outlining everything included in the price, and if you are happy you can pay the 30% deposit to secure your booking, and then the remaining 70% balance just needs to be paid no later than 4 weeks prior to the event.
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What's the difference between the different packages?We offer 2 different packages to suit your event’s needs! The 2 packages are The Dough Package and the most popular, Dough&Desserts Package. You can find full details of each package, as well as price per head, on our pricing page.
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How much does it cost to hire us?Our prices for an event are based on the number of people who we will be catering for. Usually, this will be the number of guests you are having at your wedding/event. The price per head can be found on our pricing page.
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Are there any other costs such as travel, fuel, etc. not included in the package prices?No, our price per person is all inclusive with no hidden additional costs.
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How far do you travel?We can accommodate events within Lincolnshire (please note if your venue is on the outer edges of Lincolnshire we may be unable to cater for you - please include the venue in your inquiry form)
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What happens if we order too much?If we have left over dough at the end of the event, we will use it up and make pizzas that will be boxed up for you and your guests to take away/eat later in the night.
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Can we order more on the day?As we use a 48 hour dough proofing technique to ensure a soft, crunchy and delicious pizza, and as a result we can’t make more dough/cater for more guests without at least 48 hours of notice. If there will be more guests attending than initially quoted for, please email us at book@doughdesserts.co.uk with an updated number of guests, and we will send an adjusted invoice to reflect this, and also make more dough for your event.
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How many pizzas can we choose for our event?Our standard packages include your choice of 4 pizzas from our set event menu. If you would like to select more pizzas for your event, there is just an additional charge of £2/head for this.
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What do you need from us?We just need you to ensure your event’s venue accepts 3rd party caterers, and has approximately at least a 2x3m flat area where we can pitch up our van.
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Do you provide plates, napkins, etc.?Yes - we will provide your guests with compostable plates, napkins and cutlery. We will also carry pizza boxes for any guests that would prefer one, as well as for any leftovers.
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Do you offer buffet style or pizza per person?We believe buffet style is preferable for most events, as they allow your guests to sample a variety of different pizzas, and also have as little or as much as they like. However we can offer a pizza per person as well, these can be served on plates or in boxes (boxes do carry an additional 50p per head charge).
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Do you offer both buffet style and whole pizza per person?This can vary from event to event, but generally speaking for a wedding where your guests have already eaten, it is advisable to allocate â…” to a whole pizza per person, and for events where pizza/waffles will be the main food, then we suggest a whole pizza and waffle per person.
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How many pizzas/desserts can we choose?This can vary from event to event, but generally speaking for a wedding where your guests have already eaten, it is advisable to allocate â…” to a whole pizza per person, and for events where pizza/dessert will be the main food, then we suggest a whole pizza and dessert per person.
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Can we choose bespoke pizzas/desserts not found on your menu?Sure, if you have a particular pizza(s) in mind that our not found on our set event menu, just let us know in your event inquiry form/by email at book@doughdesserts.co.uk, and we will be sure to try our best to offer it for your event.
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Do you cater for specific dietary requirements?Absolutely - we can cater for vegan, and other dietary requirements however we are unable to offer GF at this time. We do require you let us know in advance in your event inquiry form/by email at book@doughdesserts.co.uk which dietary requirements your guests have and how many of each. Whilst every effort will be made to accommodate these dietary requirements, unfortunately due to the small proximity of our van, we cannot fully guarantee zero cross contamination of ingredients, and as such it will be at the discretion of your guests as to whether they wish to consume our food.
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Do you offer GF dough/desserts?Due to limited space in the van we are unable to offer gluten-free pizza at this time. However we are always happy to accommodate dietary requirements where ever possible so please let us know in your inquiry form and we will do our utmost to provide something suitable.
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How quickly can you cook a pizza?Our pizzas cook in approximately 90 seconds in our 500 degree oven, so your guests will have a constant supply of fresh, authentic wood fired pizzas.
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Do you offer pizzas/desserts at the same time?For our Dough&Dessert package, a table of both pizza and desserts will be set up side by side for you and your guests to help themselves.
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At what time do you arrive/leave our event?We need to be at your event 60-90 minutes prior to service to allow time for our oven to be lit and heat up, prepare toppings, etc. We also will need around 30 minutes of time after service to clean up and leave.
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How long will you be at our event?This will depend on the package you choose, as well as the number of guests at your event. We need 60 minutes prior to service to set up, and 30 minutes to clean down. Average serving time for between 60-100 guests will be approximately 2 hours.
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What if it is raining?We prioritize ensuring that your event runs smoothly regardless of the weather conditions. If it is raining we can move the table set up indoors (at your venue if available) and also provide boxes so that pizzas can be covered. We will always communicate with you ahead of time to arrange the best course of action.
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How does payment work?Once you have received a quote that you are happy to proceed with, we ask that you pay a 30% deposit to secure your event’s booking. At this point your event is booked in, and you just need to pay the remaining 70% balance no later than 4 weeks prior to the event’s start date.
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When do our event's details need finalising?If there is a change to your event (such as number of guests, dietary requirements, etc.) we need to be notified no later than 48 hours prior to the event start date. Ideally you can confirm your event details ASAP to allow plenty of time for us to make arrangements.
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Our venue requires your H&S and insurance documents - can you provide these?Yes, you can find a copy of our H&S documents, electrical/PAT certificate, insurance certificates by following these links. Similarly, they can be emailed to you/your event’s venue by requesting them via email at book@doughdesserts.co.uk
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Do you offer both wedding breakfast and evening food?We can cater for both a wedding breakfast and evening food. For your wedding breakfast, we can provide 3 courses, including a salad/antipasti course to start, followed by a wood fired pizza, and then a choice of dessert. For evening food we can offer a buffet style or pizza per person style. Please let us know details of your event in your booking inquiry form.
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What is your cancellation policy?For cancellations with notice: - Up to 60 days before the event - full refund will be issued - 30 days- the refund will be 50% of your total booking balance - 2 weeks or less- 20% of your total booking balance - Less than 72 hours - No refund
Still not sure what is included/what package is right for you? We have a full FAQ section you can read here! If you can't find an answer to your question(s), please email us at book@doughdessert.co.uk, or send a message by clicking the "message us" button below, and we will get back to you ASAP!
FAQ
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